Equipment Protection Rental Plan

Protect your rental equipment with plus shield protection plan (damage, loss, and theft)

Shield protection plan it's all the coverage you need to ensure peace of mind for any medical equipment rental from Peoples Care Medical Supply and affiliates.

When you rent an equipment, we take photos of any pre-existing damage to your rental equipment, thoroughly inspect and mark out any damages. 

We include a key, front basket battery charger for you to recharge scooter batteries and usually takes 8-10 hours to fully recharge the batteries.

This plan does not cover equipment service if you forget to recharge batteries.

How Do I Buy the Plus Shield Protection Plan?

The best time to purchase your shield protection plan is at the time you reserve your medical equipment rental by calling us (800) 710-5808.

If you don't purchase plus shield protection plan that's oaky. You have no obligation at all, you assume full responsibility and care of the product rental, including damages, lost, or stolen.

What Does the Basic Shield Protection Plan Cover?

Plus Shield Protection Plan covers damages to the equipment [for all motorized equipment]  excluding keys, chargers, baskets, cup holders, battery packs and other accessories) In addition, it covers loss or theft of the equipment. If damage should occur during the rental period, the Customer is responsible for $265 deductible on motorized equipment or the full replacement or repair cost, whichever is lower. The deductible will be charged immediately after the rental to the credit card used for the rental reservation. The rental cost is not applicable to the deductible.

In the event of theft, the Customer is responsible to file a police report and provide a copy or claim number to People's Care Medical Supply within 48 hours of the occurrence. Any theft will have a $800 deductible for motorized equipment or the full replacement cost, whichever is lower.

Failure to provide a copy of the police report or the claim number will negate the need for a deductible as the Customer will be responsible for the full replacement cost of any equipment, including accessories. All charges will be processed immediately after the rental is complete to the credit card used to place the rental. The rental cost is not applicable to the deductible or replacement cost.

Price for Plus shield protection plan is $10.00 per day, per rental item.

If Plus Shield Protection is declined, the Customer, or their representative, acknowledges that it is their responsibility to promptly notify Peoples Care Medical Supply if the rental equipment is damaged, lost, or stolen and the customer will assume all repair or replacement costs, whether caused through misuse, accident, or any other means.

Declining Plus Shield Protection Plan makes the customer solely responsible for any repair costs outside of normal wear and tear during the rental period, including accessories (keys, chargers, baskets, canopies, cup holders, battery packs, shroud.

Does shield protection plan covers service calls for urgent technician assistance?

No, service call are not included in the plus shield protection plan.

Replacement costs for lost or damaged rental items are as follows:

• Lightweight Mobility Scooters - $1195.00
• Standard Heavy Duty Scooters - $2500
• Extra Large Heavy Duty Scooters - 3250
• Manual Wheelchairs - $950
• Heavy Duty Manual Wheelchairs - $950
• Power Motorized Wheelchairs - $2500
• Tilt/Recline Power Chairs - $21,500

Replacement costs for accessories with or without Shield Protection Plan:

• Keys - $19
• Chargers - $175
• Front Baskets - $95
• Rear Baskets - $115
• Cup Holders - $35
• Battery Packs - $985
• Cane holder - $95

Other items to be determined at replacement costs.

If any of the items are found and returned into Peoples Care Medical Supply the replacement cost will be refunded.

The Customer understands and agrees that they are responsible for any vandalism, damage, or loss of the equipment and authorizes Peoples Care Medical Supply to charge any and all applicable repair/replacement costs to the credit card utilized for the rental.

A tracking device is incorporated into our powered and non-powered equipment rental to ensure the security of our equipment from loss or theft.