Rental Agreement Terms and Conditions
Rental Terms and Conditions:
Attorney's fees provision:
This entire rental agreement terms and conditions, the prevailing party in any dispute with respect to this agreement is entitled to recover reasonable attorney's fees, cost, and expenses incurred with respect to such dispute and in any appeal, including credit card disputes.
- All motorized equipment, scooters, or power chairs must be charged every night for a minimum of six (6) hours, with the key out of the ignition. Be aware of outlets that are controlled by a wall switch as they may affect the charging.
- The "average" daily use of a fully charged battery is 5-7 hours of continues use. This can vary upon many factors, including the wight on the equipment, the terrain and weather conditions. (we do not recommend using scooter nor power chair under the rain, at your own risk if you do)
- Always take your battery charger with you.
- Never leave the equipment unattended, as the customer is responsible for it.
- Always remove the key when getting off the scooter or power chair.
- Never attempt to use the equipment when the charger is plugged to the unit.
- One of the most common issues is the "free wheel lever", which is located on the right-side fender. If the scooter beeps 5 times when the key is turned on this means the "free wheel lever" is in the unlocked, neutral position. Shut off the scooter (remove the key) locked the wheel lever toward the back of the unit to D = drive position.
- Another common service issue is "no power". If the lights do not come on when the key is turned on this is due to a power issue. There will not be any beeps from the equipment. Solution (turned off equipment then find the reset button, push it then turn on device, issue resolved. If you have a transportable scooter and issue is not resolved removed battery pack off the unit and check your fuse, if fuse is damage replace it with another fuse from top tiller of scooter and placing i back to scooter.
- In the event of heavy rainy weather please keep the top console/controller/joystick covered to minimized water access or damage.
- Equipment should never be used on uneven hills, sand, or steep areas like gangways. Always get off and walk the scooter up and down those areas. When unsure is better to be cautious, always walk besides, not behind, the equipment.
No show, answer call, respond to text massages, voice mails, email Policy
No refunds for early returns, no refunds if you decide not to show, answer call, respond to a text massage, voice mails or emails. This policy is in place because rental fees account for the entire reserved period, ensuring the items are available exclusively for you and not rented to another customer during that time. Customers are encouraged to carefully select rental durations to match their needs to avoid misunderstandings.
As a courtesy to fellow customers kindly cancel any unneeded reservation as soon as your plans change by calling (800) 710-5808
Rental Extensions
Medical Equipment are returned by the due date/time specified on the rental agreement. If you need to extend your rental, you must call us (800) 710-5808
Out of Battery Policy, scooters, power chairs, hoyer lifts
Equipment is delivered fully charge at the time of delivery, customer is responsible to charge the batteries as needed. If you forget to charge your batteries and become stranded, please call us (800) 710-5808 and can request a new delivery of a fully charged battery unit for additional $75.00 fee.
Entire Agreement:
This agreement constitutes the entire agreement between Peoples Care Medical and the customer, or their respective agent. This agreement shall not be amended, altered, or changed except by a written agreement signed by Peoples Care Medical Supply.