FAQ's - Peoples Care Medical Supply

Q - How do I place an order?

(A) It is super easy to place an order at https://peoplescaremedicalsupply.shop

Q -If I have a special request for my order. How do I do that?

(A) - You can add your special requests in the 'Comments' box at the Shopping Cart. Write your request as clear as possible, you may want to include a contact number and we will contact your or do our best to comply with your comment request.

Q - Is this a droop-shipping business Practice?

(A) - We are not a droop-shipping Practice. We are USA Seller with few location within the United States. We have physical Inventory Available to ship your products. 

Q - From where my product can be shipped?

(A) - We can ship your products from either, California, New York, Texas, Tenesse, Indianapolis etc. Once we receive your order we verify which of our warehouse is closer to you to ship your product. 

Q - What is the best way to contact you?

(A) -  We do our best to answer any questions as quickly as possible. The best way to contact us by calling (818) 760-2461

Q - When will my order be shipped?

(A)  - Your order will be shipped within 1 to 3 business days. Our Store is closed Saturday, Sunday and Important Holidays.

Q - How long will it take for my order to arrive?

(A)  - For the free standard shipping, your package should arrive within 2 to 12 business days depending on State and weather conditions. Please note that we have no control over unexpected delays at your State, County or United Post Office Service.

Q- It's been over 12 days and I still haven't received my product, where’s my package?

(A) - If your order was not a pre-order, then there is a chance your package is delayed by your delivery carrier, customs or local post office. In this case please contact us at (818) 760-2461 so we can find a solution.

Q - I need my order ASAP, which shipping option should I choose?

(A)  - If you have time limitations,  we recommend you choose the express shipping options. Express shipping does require a signature upon arrival. 

Q - Can I Cancel my order?

(A) - Please note that any orders that have already been packed or shipped cannot be cancelled. If you need to change or cancel your order, please contact us immediately (818) 760-2461. 

Q - Is My Order Eligible For Free Shipping?

(A) - Yes Free shipping can be applied to orders that meet the minimum amount required. Your order will be shipped using economy shipping method. 

Q - Does My Order Qualify For Additional Discount?

(A) - Yes there is additional 5% off entire order with this Coupon Code: SAVE5

Q - Do you provide shipping confirmation?

(A) - YES a shipping confirmation is emailed to you as soon as your purchase has been shipped, which will allow you to track the status of your shipment. Its important for you to provide your email to receive shipping confirmation.

Q - What happens if my package doesn't get delivered?

(A) -  Make sure you provide the correct address when purchasing. We are not able to process any refund or replacement for lost or stolen packages.