Medical Equipment Service Company - Peoples Care Medical Supply
Medical Equipment Service Company is essential for travelers and local communities in need of quality medical equipment rentals. At Peoples Care Medical Supply, we specialize in providing a wide array of durable medical equipment needs that includes, but is not limited to, push manual wheelchairs, electric power mobility scooters, electric power chairs, front wheel walkers, 4-wheel rollators, medical oxygen tanks, portable and home stationary oxygen concentrators, home care full electric hospital beds, medical true air loss mattresses, enteral feeding pumps, CPM Machines, CPAP and BiPAP Machines, Medical Ventilators and more! This ensures that patient and everyone, from cruise passengers to hotel guests, has access to the necessary medical equipment resources for their health and their mobility needs.
Our main medical equipment service company is located in North Hollywood and Anaheim distribution center call us at (800) 710-5808.
In addition to our rental services, we offer the opportunity to customers to purchase many other medical products. Our medical equipment service company offers a comprehensive online store that features a vast range of items to meet your individual requirements. We're dedicated to accommodating our customers, ensuring they have the medical equipment they need whenever they need it.
Medical Equipment Service Company General Information Delivery Services.
Q: How can I change, extend, or upgrade my existing rental reservation?
A: Please contact us at (800) 710-5808 and provide your order number. If unavailable, please include the name on the reservation. Note that additional fees may apply.
Q: Does Peoples Care Medical Supply deliver to the parks?
A: We provide delivery to area hotels, cruise lines, and resorts, but we do not deliver directly to the parks.
Q: Will my rental have a name tag?
A: Yes, a rental tag will be placed on your equipment, detailing the guest name, rental period, return date, and serial or asset tag number.
Q: Is my credit card information stored on your system?
A: We use a secure transaction system that does not store credit card information.
Equipment Loss or Damage
Q: What should I do if my equipment rental is lost or stolen?
A: Contact Peoples Care Medical Supply immediately by calling 1-800-710-5808.
Q: Does the damage waiver cover lost or stolen products?
- No, the Damage Waiver does not cover lost or stolen rental products.
- The optional damage waiver is not an insurance policy. It covers damage to the equipment up to $450. Charges exceeding this amount will fall on the renter. Minor wear and tear like paint scuffs or scratches are not charged.
- We recommend purchasing the damage waiver for an additional non-refundable fee of $25.00, or check with your homeowners or credit card provider for insurance options.
Mobility Scooter Information
Q: How long does the mobility scooter last?
A: Most mobility scooter batteries provide a full day of use. However, factors such as rider weight, maximum speed, and terrain can affect battery life. It’s crucial to turn off your scooter when not in use and charge the battery during breaks. Make sure to keep your key with you at all times.
- Lightweight Go-Go Scooter: Up to 12 miles per charge.
- Heavy Duty Victory 10 Scooter: Up to 16 miles per charge.
- Folding Scooters: Up to 12 miles per charge.
Q: Where can I charge the mobility scooter?
A: Your Mobility Scooter can be charged using any 110-volt wall outlet. Charge overnight to ensure a full battery for your next outing. Scooters come with a battery charger and an LED battery indicator on the dashboard.
Q: Can the scooter be used in the rain?
A: It is highly recommended that scooters should not get wet and to avoid driving through puddles.
Rental Process
Q: How do I rent mobility equipment?
A: It’s easy! Just call us at 1-800-710-5808 to reserve your equipment today.
Q: What is the cancellation policy?
A: Cancellation requests must be made 48 hours prior to the delivery of your rental product. We do not accept same-day cancellations.
Q: Do you offer a refund for early equipment returns?
A: We do not pro-rate our rental equipment or offer refunds for early returns.
Q: What should I do if my rental equipment breaks down?
A: Reach out to us 24/7 at 1-800-710-5808 or contact direct technical support at 818-209-1271.